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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheila Hodge

March 3, 2026

5  out of  5
rating by Sheila Hodge
"Gareth went above and beyond what was outside of his daily routine. He worked with me with instructions of using your docusign system as well as copies required etc. He tried his best to keep me within the cost of my monthly current budget. I would recommend Gareth Chaney as an agent for any of my friends whom inquire about insurance companies. He is a very friendly and knowledgeable young man. S Hodge"
We responded:
"Thank you, Sheila, for sharing your experience with Gareth. It's great to hear how he assisted you with the docusign system and worked to keep you within your budget. We appreciate your recommendation and are glad to have Gareth on our team. "
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Larry Turner

February 23, 2026

5  out of  5
rating by Larry Turner
"Joshua is excellent, if I could give him 10 stars I would. It is what expect when I talk to anyone on the state farm team. LIKE A GOOD NEIGHBOR STATE FARM IS there"
We responded:
"Thank you, Larry, for your generous words about Joshua. We're glad to hear that he provided the level of service you expect from our team. Your support means a lot to us. "
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Igor Brava

February 20, 2026

5  out of  5
rating by Igor Brava
"Kieran is exceptionally customer focused and knowledgeable about the product offering by State Farm. A very pleasant, non pressure, environment- happy doing business with Sate Fatm!!"
We responded:
"Thank you, Igor, for your feedback! We're glad to hear that Kieran provided you with a knowledgeable and comfortable experience. We appreciate your business with State Farm!"
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William Fowler

February 19, 2026

5  out of  5
rating by William Fowler
"Very professional, easy to switch from my last provider of 15 years and about chopped my insurance premium in half. Hassle free."
We responded:
"Thank you, William, for sharing your experience! We're glad to hear that the switch was smooth and that we could help reduce your insurance premium. If you need anything else, feel free to reach out. "
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Yohan Gesty

February 19, 2026

5  out of  5
rating by Yohan Gesty
"Excelente"
We responded:
"Thank you, Yohan, for the excellent feedback! We're glad to know you had a positive experience with our agency. Let us know if there's anything else we can assist you with."
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Terry Iadanza

February 18, 2026

5  out of  5
rating by Terry Iadanza
"Always first class, Service"
We responded:
"Thanks, Terry, for the 5 star review of our office! Really appreciate you taking the time to share your feedback. - Kathy Scott"
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Teretha Taylor

February 18, 2026

5  out of  5
rating by Teretha Taylor
"Agent Kieran O’Brian is an excellent agent and very friendly! Listen to the customer."
We responded:
"Thank you, Teretha, for your feedback! We're glad to hear that Kieran's friendly and attentive service made a positive impact. Your support means a lot to us."
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Cing Vung

February 18, 2026

5  out of  5
rating by Cing Vung
"Joshua B not only saved us money, he also helped better protect our family!!!!"
We responded:
"Thank you, Cing Vung, for sharing your experience! We're glad Joshua B could assist in saving you money while enhancing your family's protection. Your feedback means a lot to us. "
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Timothy Davis

February 17, 2026

5  out of  5
rating by Timothy Davis
"Awesome Service very good place to do business with"
We responded:
"We truly appreciate you taking the time to share your feedback! Knowing we hit the mark for you is the best reward for our team, and we look forward to serving you again. "
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Micaela Burroughs

February 9, 2026

5  out of  5
rating by Micaela Burroughs
"Gareth is absolutely wonderful. Worked with me and my hectic schedule and was so pleasant. Got my exact coverage for a better price"
We responded:
"Thank you, Micaela, for your kind words about Gareth. We're glad he could accommodate your schedule and help you find the right coverage at a better price. Your feedback means a lot to us. "
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james jones

February 9, 2026

5  out of  5
rating by james jones
"Gareth was very professional. Made getting an auto policy a breeze."
We responded:
"Thank you, James, for your feedback. We're glad Gareth made the process of getting an auto policy easy for you. If you need any further assistance, feel free to reach out. "
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Jackie Alderman

February 6, 2026

5  out of  5
rating by Jackie Alderman
"Had a great time with JB!!!"
We responded:
"Thank you, Jackie, for sharing your experience with JB! We're glad to hear you had a great time. "
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Kenneth Ettinger

February 2, 2026

5  out of  5
rating by Kenneth Ettinger
"Kieran are agent was patient and knowledgeable. Again excellent service Michelle helped me pay bill on phone."
We responded:
"Thanks Kenneth...we are happy to hear how helpful Kieran was in securing your Homeowners insurance needs. It was a pleasure to assist you. Stay safe~ Kathy"
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Jacqueline Neville

January 27, 2026

5  out of  5
rating by Jacqueline Neville
"Great experience with the local agent here. They have excellent customer service and so friendly."
We responded:
"Thank you, Jacqueline, for sharing your experience with us. We're glad to hear that our local team provided you with excellent service and a friendly atmosphere. Your feedback means a lot to us. "
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Jessica Roldan

January 23, 2026

5  out of  5
rating by Jessica Roldan
"My boyfriend recently had me added to his car insurance and we had the pleasure of speaking with JB over the phone who helped us out. Such an amazing and helpful individual, he made the process super easy and simple while also giving helpful advice. We really appreciated the time he took to make sure we understood everything!"
We responded:
"Thank you for highlighting our service! We’re proud to help our Jacksonville neighbors find peace of mind. – Kathy Scott - State Farm Insurance Agent"
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edin sujak

January 23, 2026

5  out of  5
rating by edin sujak
"I’ve been working with JB for about two years now, and I honestly couldn’t ask for a better State Farm agent. He’s always friendly, courteous, and genuinely great to work with. JB consistently goes out of his way to explain my policy in a way that actually makes sense, so I know exactly what I’m paying for and why. It’s clear he truly cares about his clients and takes pride in his work. Highly recommend JB to anyone looking for a knowledgeable and trustworthy insurance agent. I called him recently to add my girlfriend to my policy and JB gave me some really good advice regarding canceling her old policy. Before JB I didn’t understand a lot when it came to auto policies and quite frankly I thought I was going to hate the experience. JB has changed my mindset completely and for that I will be forever thankful. Thank you JB and thank you State Farm."
We responded:
"A big thank you from our team! We’re so glad to hear you had a great experience with us. – Kathy Scott - State Farm Insurance Agent"
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Dar Kam

January 17, 2026

5  out of  5
rating by Dar Kam
"Thank you Josh for helping us today!"
We responded:
"Dar, We are excited to welcome you to the agency&look forward to helping you with ALL your insurance &financial services needs~ Kathy"
Profile photo of Uk Hnin Thang

Uk Hnin Thang

January 17, 2026

5  out of  5
rating by Uk Hnin Thang
"Got insured with Statefarm and Josh helped us through the process and made sure everything goes smoothly."
We responded:
"Thank you, Uk...we are happy to have you onboard as another HIGHLY SATISFIED customer! We appreciate your kind, thoughtful recommendation of Joshua&the office. All the best, Kathy "
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Kevin Hampshire

January 17, 2026

5  out of  5
rating by Kevin Hampshire
"Katie is extremely helpful. Very easy to talk too. Extremely knowledgeable. I appreciate her and the time. Above ans beyond!"
We responded:
"Thank you for placing your trust in Katie&the agency-we are excited to welcome you aboard! Kathy(&crew)"
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LJ Alexis

January 16, 2026

5  out of  5
rating by LJ Alexis
"Sarah provided prompt customer service and support. Much appreciated."
We responded:
"Our absolute pleasure to delight you, LJ. Thank you for your thoughtful message. Kathy"
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Corrine Stack

January 15, 2026

5  out of  5
rating by Corrine Stack
"Megan is great!!"
We responded:
"Thank you, Corrine! Kathy "
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david herter

January 14, 2026

5  out of  5
rating by david herter
"I wrong accused Kathy of being unprofessional. Turns out it was my mistake. I didn’t research properly and found that Kathy and her team had gone way beyond being correct and helpful. I will never be able to say sorry enough. So it is with the utmost enthusiasm that I heartily endorse Kathy and recommend her and State Farm to all. Again, sorry Kathy and Sarah."
We responded:
"Thank you, David, for taking the time to share your experience. We truly appreciate your kind words and are so glad to hear that we could assist you effectively. Your recommendation means a great deal to us, and we are here for you whenever you need support."
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Abel Sanjuan

January 12, 2026

5  out of  5
rating by Abel Sanjuan
"I give five stars to my agent, José Luis Rodríguez, for his great dedication. He always ensures I understand every detail of my policy and makes the necessary adjustments so that I feel comfortable and secure with what State Farm offers me. Truly an invaluable person!"
We responded:
"Thank you, Abel, for your kind words about José Luis Rodríguez. It's great to hear that he ensures you understand every detail and makes you feel secure with your policy. We appreciate your feedback and support. "
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Jacob Nicholson

January 11, 2026

5  out of  5
rating by Jacob Nicholson
"Kierran was great and took the time to explain how my insurance actually worked. Not only was I educated, but I saved a good bit of money every month! Would highly recommend giving him a call!"
We responded:
"Thank you, Jacob, for sharing your experience with Kierran. It's great to hear that he was able to clarify your insurance details and help you save money. We appreciate your recommendation! "
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Nicholas Mason

January 8, 2026

5  out of  5
rating by Nicholas Mason
"Kieran was phenomenal. He was friendly and explained all the coverage details in an easy to understand way, and made recommendations without pressuring me. Kieran also was proactive in his customer service and went above and beyond to stay in contact and make time for me as I switched to State Farm. I would definitely recommend Kieran and State Farm to my family and friends!"
We responded:
"Thank you, Nicholas, for sharing your experience with Kieran. It's great to hear how he made the transition to State Farm smooth and informative for you. We appreciate your recommendation and look forward to continuing to serve you. "