State Farm® Insurance Agent Kathy Scott
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Britiany Ingram
June 10, 2026
5
out of
5
rating by Britiany Ingram
"Rodney is a rockstar!!!"
Jackie Alderman
June 10, 2026
5
out of
5
rating by Jackie Alderman
"Rodney was absolutely amazing. He printed the necessary documents that was needed for my claim and he helped me fill them out. Rodney's assistance was greatly appreciated."
We responded:
"Thank you, Jackie, for sharing your experience with JB! We're glad to hear you had a great time. "
Brittany Heaton
June 8, 2026
5
out of
5
rating by Brittany Heaton
"Rodney was great! Thank you so much"
We responded:
"Thank you, Brittany, for your feedback! We're glad to hear that Rodney provided you with great service. If you need any further assistance, feel free to reach out."
Karla McEwen
June 2, 2026
5
out of
5
rating by Karla McEwen
"The ease of communication was 20/10"
We responded:
"Thank you, Karla, for your feedback! We're glad to hear that communication with our team exceeded your expectations. If you need anything else, feel free to reach out."
Kennen Baldwin
June 1, 2026
5
out of
5
rating by Kennen Baldwin
"You were very helpful today thank you!"
We responded:
"Thank you, Kennen, for your kind words! We're glad our team could assist you today. If you have any more questions or need further help, please don't hesitate to reach out."
Matthew Alfaro
May 27, 2026
5
out of
5
rating by Matthew Alfaro
"Rodney was great, very professional and well spoken. He made the changes to my policy fast and hassle free. Highly recommended"
We responded:
"Thank you, Matthew, for your feedback. We're glad to hear Rodney was able to assist you efficiently and professionally. Your recommendation means a lot to us!"
fred baltazar
May 21, 2026
5
out of
5
rating by fred baltazar
"Very attentive, above and beyond"
We responded:
"Thank you, Fred, for your feedback! We're glad to hear that our attentiveness and efforts to go above and beyond made a positive impact. If you need anything else, feel free to reach out."
theodosia gibbons
May 14, 2026
5
out of
5
rating by theodosia gibbons
"From one Seminole to another great job!"
We responded:
"Thank you, Theodosia! It's always great to connect with a fellow Seminole. We appreciate your support and are here whenever you need us."
Kim Hayden
May 14, 2026
5
out of
5
rating by Kim Hayden
"Very pleasant talking to Rodney"
We responded:
"Thank you, Kim, for your feedback. We're glad to hear that Rodney made your experience a pleasant one. If you have any more questions or need assistance, feel free to reach out."
Rachael Ballard
May 14, 2026
5
out of
5
rating by Rachael Ballard
"I cannot recommend this team highly enough. Everyone is so incredibly kind, professional, understanding, and easy to communicate with at all times. They truly work with you and make the entire experience feel smooth and stress-free. A special thank you to Kathy Scott for her leadership and compassion, working with her it’s clear she genuinely cares about people and runs an amazing team. I’m very grateful for the help and support I receive"
We responded:
"Thank you, Rachael, for your feedback! We're glad to hear that you had a positive experience with our team. If you ever have any questions or need assistance, feel free to reach out. "
Liu Jianping
May 11, 2026
5
out of
5
rating by Liu Jianping
"very nice"
We responded:
"Thank you, Liu Jianping, for your kind words and the 5-star rating. We're glad to hear you had a positive experience with our insurance agency. If you need any assistance in the future, feel free to reach out."
gerardo barragan
May 11, 2026
5
out of
5
rating by gerardo barragan
"Thanks to Kieran i was educated to get what I need for my auto insurance very professional"
We responded:
"Thank you, Gerardo, for sharing your experience with us. We're glad Kieran was able to assist you with your auto insurance needs in a professional manner. Your feedback is greatly appreciated."
Sherry Atkinson
April 17, 2026
5
out of
5
rating by Sherry Atkinson
"Super friendly man that just helped me, asked about my day and my week always a pleasure to hear how somebody else cares great people at State farm. 💜"
We responded:
"Thank you, Sherry, for sharing your experience with us! We're glad to hear that our team made your day a little brighter. We appreciate your support and look forward to serving you again. "
Deborah Dickinson
April 14, 2026
5
out of
5
rating by Deborah Dickinson
"I’ve worked with several insurance agencies over the years, but Rodney Heaton with State Farm Jacksonville is hands-down the most professional and most responsive Representative I have ever encountered. Working with his team, he informed me of the lowest premium for my auto insurance, saving me more money than any other insurance company in Florida. His customer service was prompt & courteous. Rodney Heaton is deserving of a promotion & a raise. Thank you Rodney!"
We responded:
"Thank you, Deborah, for sharing your experience with Rodney and our team. It's great to hear that Rodney's professionalism and responsiveness made such a positive impact, and that he was able to help you save on your auto insurance. We appreciate your feedback and support!"
Kelly Forrest
April 7, 2026
5
out of
5
rating by Kelly Forrest
"Gareth was most helpful and knew his subject matter very well and expressed it in a manner that was understandable to most Anyone that is unfamiliar with Insurance. He actually said he would call back and did so which is rare these days, pleasantly pleased as always with State Farm,"
We responded:
"Thank you, Kelly, for sharing your experience with Gareth. It's great to hear that he was able to communicate insurance details clearly and followed through on his promise to call back. We appreciate your continued trust in State Farm."
Ben Miller
April 2, 2026
5
out of
5
rating by Ben Miller
"I had a great experience working with Kieran at State Farm. He was very professional, took the time to clearly explain all of the coverages, and made sure I fully understood my options. He really went above and beyond to answer all of my questions and never made me feel rushed. I truly appreciated his patience and attention to detail. Highly recommend working with him if you’re looking for someone knowledgeable and easy to work with!"
We responded:
"Thank you, Ben, for sharing your experience with Kieran at our agency. It's great to hear that he was able to provide you with clear explanations and attentive service. We appreciate your recommendation and look forward to assisting you in the future."
Justin Walker
March 30, 2026
5
out of
5
rating by Justin Walker
"Fantastic service and quick to take action for their customers! I will be staying with StateFarm for many years to come just because of that and the wonderful and amazing attitudes. Victoria was absolutely pleasant, helpful and informative. She made everything a breeze and followed up immediately making me feel at ease. Thank you Victoria"
We responded:
"Thank you, Justin, for your kind words and for sharing your experience with us. We're glad to hear that Victoria was able to assist you effectively and make the process smooth. We look forward to serving you for many years to come. "
Bob Palumbo
March 19, 2026
5
out of
5
rating by Bob Palumbo
"Thanks for great service."
We responded:
"Thank you, Bob, for your kind words about our service. We're glad to know you had a great experience with us. Your support means a lot!"
Katie Vaughan
March 12, 2026
5
out of
5
rating by Katie Vaughan
"Joshua was incredibly helpful getting me set up with life insurance. He was super nice, patient, and took the time to explain everything so I actually understood what I was getting. The whole process was smooth and stress free. Highly recommend working with him"
We responded:
"Thank you, Katie, for sharing your experience with Joshua! It's great to hear that he was able to make the life insurance process smooth and stress-free for you. We appreciate your recommendation and look forward to assisting you in the future. "
Pam Swan
March 11, 2026
5
out of
5
rating by Pam Swan
"Keira is professional and very courteous. He helped us get a great rate and talked us through setup. Would recommend him to everyone."
We responded:
"Thank you, Pam, for sharing your experience with Keira. It's great to hear that he was able to assist you with a great rate and guide you through the setup process. We appreciate your recommendation!"
Igor Brava
February 20, 2026
5
out of
5
rating by Igor Brava
"Kieran is exceptionally customer focused and knowledgeable about the product offering by State Farm. A very pleasant, non pressure, environment- happy doing business with Sate Fatm!!"
We responded:
"Thank you, Igor, for your feedback! We're glad to hear that Kieran provided you with a knowledgeable and comfortable experience. We appreciate your business with State Farm!"
William Fowler
February 19, 2026
5
out of
5
rating by William Fowler
"Very professional, easy to switch from my last provider of 15 years and about chopped my insurance premium in half. Hassle free."
We responded:
"Thank you, William, for sharing your experience! We're glad to hear that the switch was smooth and that we could help reduce your insurance premium. If you need anything else, feel free to reach out. "
Yohan Gesty
February 19, 2026
5
out of
5
rating by Yohan Gesty
"Excelente"
We responded:
"Thank you, Yohan, for the excellent feedback! We're glad to know you had a positive experience with our agency. Let us know if there's anything else we can assist you with."
Cing Vung
February 18, 2026
5
out of
5
rating by Cing Vung
"Joshua B not only saved us money, he also helped better protect our family!!!!"
We responded:
"Thank you, Cing Vung, for sharing your experience! We're glad Joshua B could assist in saving you money while enhancing your family's protection. Your feedback means a lot to us. "
Timothy Davis
February 17, 2026
5
out of
5
rating by Timothy Davis
"Awesome Service very good place to do business with"
We responded:
"We truly appreciate you taking the time to share your feedback! Knowing we hit the mark for you is the best reward for our team, and we look forward to serving you again. "