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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rala

November 15, 2024

5  out of  5
rating by Rala
"José Luis es el mejor"
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Jennifer Abreu

November 15, 2024

5  out of  5
rating by Jennifer Abreu
"Kieran at Statefarm was super helpful and patient with switching my car ins policy over from out of state to FL. The increase in premium was a bit of shock and I even tried going with another plan but ended up coming back to Statefarm thanks to Kieran kindly switching me back over. I will def recommended Kieran to anyone looking for car insurance in Jax !"
We responded:
"Thank you, Jennifer, for your kind words about Kieran's assistance. We're glad he could help with your transition and that you chose to stay with State Farm. Your recommendation means a lot to us!"
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Jimmy Thompson

November 14, 2024

5  out of  5
rating by Jimmy Thompson
"Awesome customer service, exceeded expectations. Always helpful and willing to go the extra mile."
We responded:
"Thank you, Jimmy, for your kind words! We're thrilled to hear that our customer service exceeded your expectations. It's our pleasure to go the extra mile for our clients."
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Sarah Philips

November 8, 2024

5  out of  5
rating by Sarah Philips
"I am very grateful for Kaelynne's support and the responsiveness of everyone in the Agency. I know that every time that I call or enter the office that I will be met with a friendly face, a willingness to help, and answers to my questions. Kaelynne kept me informed about my homeowners policy after my roof replacement and set my mind at ease. Kaelynne and Kathy Scott's agency are beacons of hope in the insurance world."
We responded:
"Thank you, Sarah, for your kind words. We're thrilled to hear that Kaelynne and our team have provided you with excellent support and peace of mind with your homeowners insurance. Your satisfaction is our top priority, and we appreciate your trust in our agency."
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Vinnie Bonomo

November 7, 2024

5  out of  5
rating by Vinnie Bonomo
"I recently made a call to State Farm about some questions I had and had the pleasure of speaking to Bryce. He was incredibly helpful and knowledgable making my experience smooth and enjoyable. Bryce went above and beyond ensure all my questions were answered and even offered valuable advice! I would recommend any friends or family to them!"
We responded:
"Thank you, Vinnie, for your kind words! We're thrilled to hear that Bryce provided you with exceptional service and valuable advice. Your recommendation means a lot to us."
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Damien Walker

November 7, 2024

5  out of  5
rating by Damien Walker
"Joshua Bond did an amazing job. I am from out of state dealing with a claim. He was able to help me in person with everything. I highly recommend Joshua!"
We responded:
"Thank you, Damien, for your kind words about Joshua. We're thrilled to hear he was able to assist you effectively with your claim. Your recommendation means a lot to us!"
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Pablo Lopez

November 7, 2024

5  out of  5
rating by Pablo Lopez
"Jose Luis es muy Profesional, Amigable, y con Mucho conocimiento de el Seguro que representa"
We responded:
"Thank you, Pablo, for your kind words about Jose. We're thrilled to hear that you found his professionalism, friendliness, and knowledge helpful. Your feedback is greatly appreciated!"
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Savannah Cotton

November 5, 2024

5  out of  5
rating by Savannah Cotton
"12/10 experience!! So quick and easy"
We responded:
"Thank you, Savannah! Providing quick and easy service is our goal, and your feedback means a lot to us."
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Logan Wood

November 2, 2024

5  out of  5
rating by Logan Wood
"Kieran is great! There was an urgent message that he received and he reached out to me quickly to follow up and make sure it was taken care of. I really appreciate the communication and customer service from State Farm. From a loyal customer for several years, thank you! 😊"
We responded:
"Thank you, Logan, for your kind words and loyalty! We're thrilled to hear that Kieran provided prompt and effective service to make sure things were taken care of for you."
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Katie O'Brien

October 31, 2024

5  out of  5
rating by Katie O'Brien
"Kieran was very helpful and professional reviewing my policies. He was able to improve my coverage and save me money! Great experience!"
We responded:
"Thank you, Katie! We're thrilled to hear that Kieran provided you with excellent service and helped improve your coverage while saving you money. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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john adams

October 18, 2024

5  out of  5
rating by john adams
"Katie was a delight to have as my agent. She did all of the heavy lifting and made my day so easy. It was a pleasure and if you are looking for a better deal on your insurance policy. I have the same coverage but I’m save over $110.00 a month! Thank you for your amazing personality and I appreciate your efficiency!"
We responded:
"Thank you, John! We're thrilled to hear Katie made your experience enjoyable and efficient. Your satisfaction and savings are our top priorities. We appreciate your kind words and look forward to continuing to serve your insurance needs."
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Debra Merrigan

October 17, 2024

5  out of  5
rating by Debra Merrigan
"Katie B. With Kathy Scott’s office handled our auto policy transfer with a friendly, professional, quick manner. Explained in detail as well as asked all the important questions necessary to take advantage of discounts and set up our account."
We responded:
"Thank you, Debra, for your kind words! We're delighted to hear that Katie provided you with excellent service during your auto policy transfer. Your satisfaction is our priority, and we appreciate your trust in our team."
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Jorge Félix González González

September 25, 2024

5  out of  5
rating by Jorge Félix González González
"Excelente 👌"
We responded:
"Jorge, thank you for leaving our State Farm office 5 star review! We are grateful to be able to assist with your insurance needs. Be in touch if you have any questions! - Kathy S"
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Nai Lay

September 17, 2024

5  out of  5
rating by Nai Lay
"Had a great review with Joshua!"
We responded:
"Thank you, Nai! We're thrilled to hear you had a great experience with Joshua. Your positive feedback means a lot to us."
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Vadim Vulfov

September 16, 2024

5  out of  5
rating by Vadim Vulfov
"Great!"
We responded:
"Thank you! We're thrilled to hear you had a great experience with our agency. Your positive feedback means a lot to us."
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Cyndala K

September 13, 2024

5  out of  5
rating by Cyndala K
"Katie was Friendly, efficient and professional. Quickly insured our vehicles. Very pleased with the service at Kathy Scott State Farm Insurance."
We responded:
"Thank you! We're thrilled to hear that Katie provided friendly, efficient, and professional service. It's great to know you're pleased with your vehicle insurance experience at our agency. We appreciate your feedback and your trust in us!"
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Amy Curts

September 9, 2024

5  out of  5
rating by Amy Curts
"We've been a client with Kathy Scott for many years now. Prior home, cars, RV, golf cart, current house. We have now switched our business auto insurance (20+ vehicles plus 10+ trailers) to them and it's been a great process so far. Katie has been amazing to work with! Would definitely recommend Kathy Scott insurance."
We responded:
"Thank you, Amy, for your continued trust and kind words. We're thrilled to hear about your positive experience with Katie and our team. Your recommendation means a lot to us. We look forward to continuing to serve your insurance needs."
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Tyler Toomey

September 3, 2024

5  out of  5
rating by Tyler Toomey
"I highly recommend this office."
We responded:
"Thank you Tyler! We really appreciate you taking the time to leave a review. Hope you have a wonderful day! - Kathy"
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Yaw Han

August 30, 2024

5  out of  5
rating by Yaw Han
"Wonderful review with JB!"
We responded:
"Thank you for your kind words! We're thrilled to hear you had a wonderful experience with our team. Your satisfaction is our top priority, and we appreciate your feedback."
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Josh Waller

August 28, 2024

5  out of  5
rating by Josh Waller
"I am so lucky to have Joshua Bond as my agent. For a first time home buyer, I was super stressed about finding the right homeowners policy. Josh answered every question I had and made the process of obtaining my policy painless. Now more than 4 years later as a homeowner, he has still maintained an elite level of service and has always been there when I needed him. If you're looking for someone to help you with finding the right homeowners policy, I couldn't recommend Joshua enough. You won't regret it!"
We responded:
"Thank you, Josh, for your kind words about Joshua. We're thrilled to hear he has provided exceptional service and support throughout your homeownership journey. Your recommendation means a lot to us. We're here whenever you need assistance!"
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dorian sunjic

August 16, 2024

5  out of  5
rating by dorian sunjic
"My agent representative was Bryce White. He was absolutely incredible thorough detailed and made sure to get me the absolute best price I could possibly get. Save me some money and help me out and figuring that I could get a refund on something else. I call him the magic insurance man."
We responded:
"Thank you, Dorian! We're thrilled to hear Bryce provided exceptional service and helped you save money. Your kind words about our "magic insurance man" are greatly appreciated. We're here to assist you anytime!"
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Steve Jones

August 14, 2024

5  out of  5
rating by Steve Jones
"Fast, hassle, free service. We can’t recommend Kathy Scott as your State Farm insurance agent, enough!"
We responded:
"Thanks Steve for this positive feedback! It makes our day to hear our customers are satisfied with their insurance experience with our office!"
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Peyton Hill

July 31, 2024

5  out of  5
rating by Peyton Hill
"Ms. Scott’s office is the only place that could understand my issues with my policy. Thank you so much Katie for making it easy and painless!!"
We responded:
"Thank you, Peyton! We're thrilled to hear that Katie could assist you and make the process easy and painless. Your satisfaction is our top priority."
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Trey V

July 31, 2024

5  out of  5
rating by Trey V
"Katie was a pleasure to work with- she helped my family get better coverage and save money! Highly recommend for anyone looking for auto, home, and life insurance!"
We responded:
"Thank you for the kind words, Trey! We're glad Katie was able to provide you with better coverage and savings on your insurance needs."
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JP Harman

July 29, 2024

5  out of  5
rating by JP Harman
"Kieran was very patient with me and understanding of my needs!"
We responded:
"We're thrilled to hear that Kieran provided you with patient and understanding service. Your satisfaction is our top priority."