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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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j cherry

October 23, 2026

5  out of  5
rating by j cherry
"Kiaren was amazing and very knowledgeable, he helped me meet the prices that I wanted with full coverage thank you so much for your time and consideration of my work schedule."
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tim caldwell

October 23, 2026

5  out of  5
rating by tim caldwell
"They are always helpful and I get the answer I need. Thanks"
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Dylan rhodes

October 23, 2026

5  out of  5
rating by Dylan rhodes
"Very professional"
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Niecee McMillian Niecee

October 14, 2026

5  out of  5
rating by Niecee McMillian Niecee
"Awesome People!!!"
We responded:
"Thank you, Niecee, for your kind words about Katie. We're glad to hear you had a positive experience. Looking forward to talking with you in October."
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K

October 9, 2026

5  out of  5
rating by K
"Kerin was very professional and thorough,"
We responded:
"Thank you for the 5 Star Google review! It was our pleasure to assist you. We will be sure to share your review with Kerin. Thank you and enjoy the rest of your week! - Kathy Scott State Farm Insurance, Jacksonville FL"
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MzP Honey

October 9, 2026

5  out of  5
rating by MzP Honey
"I feel much better about having my insurance needs met since choosing State Farm, and Dylan is truly an asset for the organization. As someone new to insurance of various types Dylan broke down the way they work for me and the ways it can benefit my life and goals and made sure I was well informed and confident with my decisions. Thank you so much and 10/10 I highly recommend!!!"
We responded:
"Thank you so much for your kind words and recommendation! We’re glad Dylan took the time to explain your insurance options and help you feel informed and confident in your decisions. We’ll be sure to share your feedback with him. Thanks for choosing State Farm! - Kathy Scott State Farm Insurance, Jacksonville FL"
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Shayla Bajalia

October 5, 2026

5  out of  5
rating by Shayla Bajalia
"Rodney was very helpful in answering my questions thoroughly and in a timely manager. He was both knowledgable and friendly. I appreciate the opportunity to work with him and highly recommend him to other customers."
We responded:
"Thank you so much for your kind words and recommendation, Shayla! We’re glad Dylan took the time to explain your insurance options and help you feel informed and confident in your decisions. We’ll be sure to share your feedback with him. Thanks for choosing State Farm! - Kathy Scott, State Farm Insurance, Jacksonville FL"
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Paul Saroukhan

October 2, 2026

5  out of  5
rating by Paul Saroukhan
"Excellent!"
We responded:
"Thank you Paul for taking the time to write us a Google review. Hope you have a great rest of your week! - Kathy Scott State Farm Insurance"
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Susan Bedley

September 30, 2026

5  out of  5
rating by Susan Bedley
"State Farm agent, was very professional and helpful. Also very informative to other services they offered. 😊"
We responded:
"Hi Susan, thank you for sharing your experience with our State Farm agent! It's great to hear they were professional and informative about our services. We appreciate your trust in our agency. "
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Santiago Giraldo

September 29, 2026

5  out of  5
rating by Santiago Giraldo
"Consistently quick, high quality service. Recently was helped by Rodney and he took his time to thoroughly inform and provide guidance on my coverage options."
We responded:
"Santiago, we really enjoyed hearing from you! It's great to know that Rodney was able to assist you with your coverage options and provide thorough guidance. We appreciate your trust in our agency and look forward to continuing to serve your insurance needs."
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Genus FamilyReunion

September 29, 2026

5  out of  5
rating by Genus FamilyReunion
"Kieran was thorough, knowledgeable, professional and was able to answer all my questions"
We responded:
"Thank you for sharing your experience with Kieran! It's great to hear that he was able to address all your questions with such professionalism and expertise. We appreciate your trust in our agency for your insurance needs. "
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Lenora Holley

September 29, 2026

5  out of  5
rating by Lenora Holley
"Had a wonderful talk about my policy with both Kathy Scott and Brandon Wood. Very nice people."
We responded:
"Lenora, your review was such a wonderful thing to see! We're so glad to hear that Brandon and the team could help you with your policy. Thank you for trusting our agency—we're always here for you whenever you need us!"
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K D

September 28, 2026

5  out of  5
rating by K D
"JW made sure that I reviewed and had sufficient life insurance among other coverages. Outstanding experience year over year!"
We responded:
"Thank you, K D, for your kind words and continued trust in us. We're glad to hear about your positive experience with our team. Looking forward to serving you in the years to come!"
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juancarlos mitchell

September 28, 2026

5  out of  5
rating by juancarlos mitchell
"State farm son los mejores"
We responded:
"¡Gracias, Juancarlos! Nos alegra saber que consideras a State Farm como los mejores. Estamos aquí para ayudarte con cualquier necesidad de seguros que tengas."
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Bill Hawthorne

September 26, 2026

5  out of  5
rating by Bill Hawthorne
"Kathy Scott Insurance does a great job taking care of her clients. Hats off to Lynsie for helping me to understand the last mailing from Corporate. She took time to be sure I understood all the details. Highly recommend this agency."
We responded:
"Bill,
So glad you joined in on all the fun during our September 'Safer Driving' class. I heard the class having fun with it & I am so happy to be able to support the community with positive, helpful events like this. I believe you even brought in some Danish to share....???? Thank you for sweetening the deal with yummy treats, we appreciate you~ Hope to see you real soon. Kathy"
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Chrishonda Campbell

September 24, 2026

5  out of  5
rating by Chrishonda Campbell
"He was wondering I tex and he reached out to me in minutes and was very helpful he didn’t rush me off the phone he was patient and understanding"
We responded:
"Chrishonda, we enjoyed hearing how we could help! It's wonderful to know that our team member assisted you promptly and with patience. We appreciate your trust in our agency for your insurance needs."
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Renee Lambert

September 18, 2026

5  out of  5
rating by Renee Lambert
"Rodney was incredible he quickly checked that my auto pay went through and I'm saving 2/3 of my monthly auto insurance payment it went from almost $300 to $98 so now I'm going to tell everybody thank you State Farm"
We responded:
"Renee, we’re celebrating those five stars today! It’s always a pleasure helping the people in our community."
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Irvan Kyler

September 15, 2026

5  out of  5
rating by Irvan Kyler
"Dylan was super!! It took us a long period of time
( hours ) to complete the transaction, and he was patient and extremely polite throughout the process. What an asset to his company. Extremely pleased with his service."
We responded:
"It was so nice hearing from you, Irvan. We're delighted to hear about your positive experience with Dylan. His patience and politeness are indeed valuable to our team, and we're glad he could assist you with your insurance needs. If you ever have more questions or need further assistance, feel free to reach out."
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Alec Pope

September 8, 2026

5  out of  5
rating by Alec Pope
"Made setting up a new plan extremely easy. Very knowledgeable and explained everything very thoroughly."
We responded:
"Hearing that you had a positive experience means so much to us, Alec. We’re grateful you chose to share it! We're glad to hear that setting up your new plan was a smooth process and that our team's knowledge and thorough explanations met your expectations. If you have any further questions or need assistance with your insurance needs, feel free to reach out."
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S Thompson

September 2, 2026

5  out of  5
rating by S Thompson
"Lindsay was very professional, easy to understand when she explained coverages, very pleasant and thorough. I hung up with all question known and unknown to ask answered. A VERY valued employee of State Farm"
We responded:
"Thanks for taking a moment to leave us some feedback! We're delighted to hear that Lindsay was able to provide clear explanations and address all your questions. Our team is dedicated to ensuring you have the best experience with your coverage, and we're grateful to have Lindsay as a valued member of our agency. If you ever need further assistance with your insurance needs, feel free to reach out."
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Patricia Baber

September 2, 2026

5  out of  5
rating by Patricia Baber
"Branden was amazing. Once he took on my problem he handled it professionally and with determination to ease my mind. Thank you for everything Branden."
We responded:
"Patricia, it means a lot to know Branden was willing to go the extra mile to help you! His professionalism and determination clearly made a difference in your experience, and we’re thankful you took the time to recognize his efforts. Thanks for trusting our team with your insurance!"
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Debi Blankenship

August 25, 2026

5  out of  5
rating by Debi Blankenship
"JW was so helpful dealing with property insurance ...he was kind, knowledgeable and I was able to understand him. Thank you for great customer service!!!"
We responded:
"Debi, we love hearing that JW made your property insurance experience easy to understand! His knowledge and genuine approach can make such a difference when navigating coverage. Thanks for taking the time to recognize his service, and we’re always here if you need anything down the road!"
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Mary Milliron

August 21, 2026

5  out of  5
rating by Mary Milliron
"JW was extremely helpful to me and very friendly and polite. Excellent service!"
We responded:
"Mary, thanks for taking a moment to share this! We love hearing that JW made your experience a positive one with friendly, courteous service. We’ll be here whenever you need us for anything insurance-related!"
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Mike Yarbrough

August 19, 2026

5  out of  5
rating by Mike Yarbrough
"Working with Lynsie was an awesome experience. She did everything I had asked about and then some. Definitely a great asset for Kathy Scott!!!"
We responded:
"Mike, it’s great to hear that Lynsie exceeded expectations and made such a positive impression! We appreciate you taking the time to acknowledge the dedication she brings to her work. Thank you for sharing your experience!"
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Alex Rang

August 18, 2026

5  out of  5
rating by Alex Rang
"Gareth was extremely knowledgeable and informative. He answered any questions I had, and walked me through the process of a new policy while easing any concerns I had."
We responded:
"Thanks for the kind words, Alex! Gareth will be happy to hear he was able to provide the information you needed and guide you through setting up your new policy. We’re here whenever you need help with your insurance!"
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Amin Shirkhani

August 17, 2026

5  out of  5
rating by Amin Shirkhani
"Extremely responsive and helpful. Have been with them since 2023 and I can't recommend them more."
We responded:
"Amin, having your trust since 2023 means a lot to our team! We’re pleased to know you’ve found us responsive and helpful whenever you’ve needed us. Thank you for choosing our agency and sticking with us over the years!"
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Rosalinda Bermudez

August 14, 2026

5  out of  5
rating by Rosalinda Bermudez
"He was upfront about coverage and didn’t pressure me into any additional coverages. He seemed very knowledgeable about the various policies."
We responded:
"We truly appreciate you sharing this, Rosalinda! We’re glad our straightforward approach and knowledge helped make discussing your coverage options a positive experience. Thanks for choosing our team!"
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Gayleen Unruh

August 7, 2026

5  out of  5
rating by Gayleen Unruh
"Thank you for helping me. Stay safe and not hurting my pocketbook so bad"
We responded:
"Gayleen, we love knowing we could help you find a way to keep your insurance costs manageable! We appreciate you giving our team the opportunity to work with you and are always happy to be a resource when you need us."