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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Barnett

April 20, 2026

5  out of  5
rating by Joe Barnett
"Kieran did a great job would recommend to anyone with insurance needs ."
We responded:
"Thank you, Joe, for your recommendation and for highlighting Kieran's great work. We're glad to hear he was able to assist with your insurance needs. Your support means a lot to us. "
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Sherry Atkinson

April 17, 2026

5  out of  5
rating by Sherry Atkinson
"Super friendly man that just helped me, asked about my day and my week always a pleasure to hear how somebody else cares great people at State farm. 💜"
We responded:
"Thank you, Sherry, for sharing your experience with us! We're glad to hear that our team made your day a little brighter. We appreciate your support and look forward to serving you again. "
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Deborah Dickinson

April 14, 2026

5  out of  5
rating by Deborah Dickinson
"I’ve worked with several insurance agencies over the years, but Rodney Heaton with State Farm Jacksonville is hands-down the most professional and most responsive Representative I have ever encountered. Working with his team, he informed me of the lowest premium for my auto insurance, saving me more money than any other insurance company in Florida. His customer service was prompt & courteous. Rodney Heaton is deserving of a promotion & a raise. Thank you Rodney!"
We responded:
"Thank you, Deborah, for sharing your experience with Rodney and our team. It's great to hear that Rodney's professionalism and responsiveness made such a positive impact, and that he was able to help you save on your auto insurance. We appreciate your feedback and support!"
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Sherri Smith

April 10, 2026

5  out of  5
rating by Sherri Smith
"Spoke with JW today and he was so kind and helpful, when I called I was not sure they could help but JW took the time and made it happen."
We responded:
"Thank you, Sherri, for sharing your experience with JW. We're glad he could assist you and make a difference. Your feedback is greatly appreciated."
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Deanna Wenger

April 10, 2026

5  out of  5
rating by Deanna Wenger
"I have been with State Farm, Kathy Scott’s office for many years. Both my Homeowners and Auto Insurance is with them. I have always been satisfied and happy with their service and today was another example. Sarah at Kathy Scott’s office immediately handled my request. They are an exceptional group."
We responded:
"Thank you, Deanna, for your continued trust in our team over the years. We're glad to hear that Sarah was able to assist you promptly and that you're satisfied with our service. We appreciate your kind words about our team."
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Kelly Forrest

April 7, 2026

5  out of  5
rating by Kelly Forrest
"Gareth was most helpful and knew his subject matter very well and expressed it in a manner that was understandable to most Anyone that is unfamiliar with Insurance. He actually said he would call back and did so which is rare these days, pleasantly pleased as always with State Farm,"
We responded:
"Thank you, Kelly, for sharing your experience with Gareth. It's great to hear that he was able to communicate insurance details clearly and followed through on his promise to call back. We appreciate your continued trust in State Farm."
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Bryce Presley

April 7, 2026

5  out of  5
rating by Bryce Presley
"Kieran was extremely helpful and provided great service. He was able to explain my policy and helped me get the coverage I needed."
We responded:
"Thank you, Bryce, for your feedback. We're glad to hear that Kieran was able to assist you effectively and clarify your policy needs. Your satisfaction is important to us."
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Ben Miller

April 2, 2026

5  out of  5
rating by Ben Miller
"I had a great experience working with Kieran at State Farm. He was very professional, took the time to clearly explain all of the coverages, and made sure I fully understood my options. He really went above and beyond to answer all of my questions and never made me feel rushed. I truly appreciated his patience and attention to detail. Highly recommend working with him if you’re looking for someone knowledgeable and easy to work with!"
We responded:
"Thank you, Ben, for sharing your experience with Kieran at our agency. It's great to hear that he was able to provide you with clear explanations and attentive service. We appreciate your recommendation and look forward to assisting you in the future."
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Justin Walker

March 30, 2026

5  out of  5
rating by Justin Walker
"Fantastic service and quick to take action for their customers! I will be staying with StateFarm for many years to come just because of that and the wonderful and amazing attitudes. Victoria was absolutely pleasant, helpful and informative. She made everything a breeze and followed up immediately making me feel at ease. Thank you Victoria"
We responded:
"Thank you, Justin, for your kind words and for sharing your experience with us. We're glad to hear that Victoria was able to assist you effectively and make the process smooth. We look forward to serving you for many years to come. "
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Bob Palumbo

March 19, 2026

5  out of  5
rating by Bob Palumbo
"Thanks for great service."
We responded:
"Thank you, Bob, for your kind words about our service. We're glad to know you had a great experience with us. Your support means a lot!"
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tim holt

March 19, 2026

5  out of  5
rating by tim holt
"Kieran was great! A pleasant and even helpful experience getting the insurance I wanted and also the insurance I didn’t know I needed."
We responded:
"Thank you, Tim, for sharing your experience with Kieran! It's great to hear that you found the process both pleasant and informative. We appreciate your feedback and look forward to assisting you in the future."
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Bob Foster

March 17, 2026

5  out of  5
rating by Bob Foster
"Kieran was a great help to me today. He was friendly, professional and a pleasure to work with. Thank You!"
We responded:
"Thank you, Bob, for sharing your experience with Kieran. We're glad to hear he was friendly and professional in assisting you. Your feedback is greatly appreciated."
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Katie Vaughan

March 12, 2026

5  out of  5
rating by Katie Vaughan
"Joshua was incredibly helpful getting me set up with life insurance. He was super nice, patient, and took the time to explain everything so I actually understood what I was getting. The whole process was smooth and stress free. Highly recommend working with him"
We responded:
"Thank you, Katie, for sharing your experience with Joshua! It's great to hear that he was able to make the life insurance process smooth and stress-free for you. We appreciate your recommendation and look forward to assisting you in the future. "
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Pam Swan

March 11, 2026

5  out of  5
rating by Pam Swan
"Keira is professional and very courteous. He helped us get a great rate and talked us through setup. Would recommend him to everyone."
We responded:
"Thank you, Pam, for sharing your experience with Keira. It's great to hear that he was able to assist you with a great rate and guide you through the setup process. We appreciate your recommendation!"
Profile photo of Sheila Hodge

Sheila Hodge

March 3, 2026

5  out of  5
rating by Sheila Hodge
"Gareth went above and beyond what was outside of his daily routine. He worked with me with instructions of using your docusign system as well as copies required etc. He tried his best to keep me within the cost of my monthly current budget. I would recommend Gareth Chaney as an agent for any of my friends whom inquire about insurance companies. He is a very friendly and knowledgeable young man. S Hodge"
We responded:
"Thank you, Sheila, for sharing your experience with Gareth. It's great to hear how he assisted you with the docusign system and worked to keep you within your budget. We appreciate your recommendation and are glad to have Gareth on our team. "
Profile photo of Larry Turner

Larry Turner

February 23, 2026

5  out of  5
rating by Larry Turner
"Joshua is excellent, if I could give him 10 stars I would. It is what expect when I talk to anyone on the state farm team. LIKE A GOOD NEIGHBOR STATE FARM IS there"
We responded:
"Thank you, Larry, for your generous words about Joshua. We're glad to hear that he provided the level of service you expect from our team. Your support means a lot to us. "
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Igor Brava

February 20, 2026

5  out of  5
rating by Igor Brava
"Kieran is exceptionally customer focused and knowledgeable about the product offering by State Farm. A very pleasant, non pressure, environment- happy doing business with Sate Fatm!!"
We responded:
"Thank you, Igor, for your feedback! We're glad to hear that Kieran provided you with a knowledgeable and comfortable experience. We appreciate your business with State Farm!"
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William Fowler

February 19, 2026

5  out of  5
rating by William Fowler
"Very professional, easy to switch from my last provider of 15 years and about chopped my insurance premium in half. Hassle free."
We responded:
"Thank you, William, for sharing your experience! We're glad to hear that the switch was smooth and that we could help reduce your insurance premium. If you need anything else, feel free to reach out. "
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Yohan Gesty

February 19, 2026

5  out of  5
rating by Yohan Gesty
"Excelente"
We responded:
"Thank you, Yohan, for the excellent feedback! We're glad to know you had a positive experience with our agency. Let us know if there's anything else we can assist you with."
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Terry Iadanza

February 18, 2026

5  out of  5
rating by Terry Iadanza
"Always first class, Service"
We responded:
"Thanks, Terry, for the 5 star review of our office! Really appreciate you taking the time to share your feedback. - Kathy Scott"
Profile photo of Teretha Taylor

Teretha Taylor

February 18, 2026

5  out of  5
rating by Teretha Taylor
"Agent Kieran O’Brian is an excellent agent and very friendly! Listen to the customer."
We responded:
"Thank you, Teretha, for your feedback! We're glad to hear that Kieran's friendly and attentive service made a positive impact. Your support means a lot to us."
Profile photo of Cing Vung

Cing Vung

February 18, 2026

5  out of  5
rating by Cing Vung
"Joshua B not only saved us money, he also helped better protect our family!!!!"
We responded:
"Thank you, Cing Vung, for sharing your experience! We're glad Joshua B could assist in saving you money while enhancing your family's protection. Your feedback means a lot to us. "
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Timothy Davis

February 17, 2026

5  out of  5
rating by Timothy Davis
"Awesome Service very good place to do business with"
We responded:
"We truly appreciate you taking the time to share your feedback! Knowing we hit the mark for you is the best reward for our team, and we look forward to serving you again. "
Profile photo of Micaela Burroughs

Micaela Burroughs

February 9, 2026

5  out of  5
rating by Micaela Burroughs
"Gareth is absolutely wonderful. Worked with me and my hectic schedule and was so pleasant. Got my exact coverage for a better price"
We responded:
"Thank you, Micaela, for your kind words about Gareth. We're glad he could accommodate your schedule and help you find the right coverage at a better price. Your feedback means a lot to us. "
Profile photo of james jones

james jones

February 9, 2026

5  out of  5
rating by james jones
"Gareth was very professional. Made getting an auto policy a breeze."
We responded:
"Thank you, James, for your feedback. We're glad Gareth made the process of getting an auto policy easy for you. If you need any further assistance, feel free to reach out. "